Terms and Conditions - Rotherhithe House Clearance

Welcome to Rotherhithe House Clearance. Please read these Terms and Conditions carefully before engaging our services. By utilizing our services, you agree to comply with and be bound by these terms.

1. Introduction

Rotherhithe House Clearance provides comprehensive house clearance services, including the removal, disposal, and recycling of unwanted items. Our services are designed to be efficient, respectful, and environmentally responsible.

2. Services Offered

We offer a wide range of services to meet your house clearance needs:

• General House Clearance: Removal of all unwanted items from your property.
• Garden Clearance: Clearing of garden furniture, plants, and other outdoor items.
• Garage Clearance: Organizing and removing items from garages and storage areas.
• Estate Clearance: Comprehensive clearance services for estates, ensuring respectful handling of personal belongings.
• Recycling Services: Environmentally friendly disposal and recycling of items where possible.

3. Booking and Confirmation

To book our services, you must:

1. Contact us via our preferred communication channels.
2. Provide detailed information about the items to be cleared.
3. Receive a confirmation of the booking, specifying the date and time of the service.

All bookings are subject to availability, and we reserve the right to reschedule in unforeseen circumstances.

4. Payment Terms

Our pricing is transparent and based on the volume and complexity of the clearance required. Payment terms are as follows:

• Deposit: A non-refundable deposit may be required to secure your booking.
• Final Payment: The remaining balance is due upon completion of the service.
• Accepted Payment Methods: We accept various payment methods, including cash, credit/debit cards, and bank transfers.

5. Cancellation Policy

If you need to cancel or reschedule your appointment, please notify us at least 48 hours in advance. Cancellations made within 48 hours may incur a cancellation fee.

6. Liability

Rotherhithe House Clearance strives to handle all items with care. However:

• We are not liable for any pre-existing damage to items.
• We are not responsible for any loss or damage to items after removal.
• Clients are responsible for removing any hazardous materials prior to our arrival.

7. Client Responsibilities

Clients must ensure that:

• Access to the property is granted on the agreed date and time.
• All items to be cleared are ready for removal.
• Valuable or sentimental items have been identified, and clients have arranged for their transportation.

8. Environmental Responsibility

We are committed to environmentally responsible practices:

• Recycling and donating items where possible.
• Proper disposal of non-recyclable materials in compliance with local regulations.
• Minimizing our environmental footprint through efficient operations.

9. Privacy Policy

Your privacy is important to us. We ensure that all personal information provided is handled securely and not shared with third parties without your consent, except as required by law.

10. Dispute Resolution

Should any disputes arise, we encourage clients to:

• Contact us directly to resolve the issue amicably.
• If unresolved, seek mediation or arbitration as appropriate.

Governing Law

These Terms and Conditions are governed by the laws of the jurisdiction in which Rotherhithe House Clearance operates. Any legal actions will be conducted within this jurisdiction.

11. Amendments to Terms and Conditions

Rotherhithe House Clearance reserves the right to update or modify these Terms and Conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.

12. Acceptance of Terms

By engaging Rotherhithe House Clearance services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Contact Us

For any queries regarding these Terms and Conditions, please refer to our official communication channels as provided during the booking process.

Thank you for choosing Rotherhithe House Clearance. We are committed to providing you with professional and reliable service.